Providing IT services and consultation to small businesses and startups
Need help with your IT? Contact me
Provide essential IT services, including email, meeting, file sharing, collaboration, and device management solutions
Develop your business website, online shop, or blog, including social media, Google search rankings and marketing platform integrations
Offer bespoke IT advice, consultation and support for your team, helping you make better technology choices for you
I'm Jeremy Clarke, a BSc Computing graduate and IT professional. I care about providing small and field-based businesses with the best technology tools to complete their work effectively (and I've been doing it for over 10 years!). Today, it's crucial that teams can work together, share information, and work from any device... even their own. I help colleagues collaborate more efficiently by assisting you in making technology choices that suit your requirements, whether you're based in an office with a desktop PC, working from Starbucks on your Mac, or out in the field with only your smartphone.
What is the 'modern workplace'? To me, it's all about leveraging the latest and greatest productivity tools, powered by the cloud. With my help, businesses empower their employees to work smarter, with agility, and securely. I have over 10 years of experience working with industry-leading tools and platforms, such as Microsoft 365.
Here's some of the work I've done...
Managed organisation-wide deployments and configuration of M365 products, including Exchange Online, OneDrive, SharePoint, Teams, and Defender.
Deployed, configured, and managed Windows, macOS, iOS, and Android devices using leading industry-standard platforms such as Microsoft Intune, SCCM, and Jamf.
Protected users and devices from modern threats by configuring software hardening baselines, managing device encryption, and implementing email protection technologies.
Provisioned and deprovisioned user access, configured access controls, adopted multi-factor authentication, and automated identity workflows.
Technology has long been a passion of mine; I've done it all - from physical PC repairs (spilt coffee recovery...!) through to writing and deploying complex scripts on thousands of production devices. My solid technical understanding and skillsets help me tackle the trickiest of technical challenges and assist anyone in making the most of their IT.
Throughout my professional career, I've...
Provided high-quality and device-agnostic Levels 1 to 3 support to users and clients; from simple password resets through to deep-rooted networking issues. Via email, phone, and face-to-face - I've seen it all (and fixed much of it, too!)
Packaged, tested, deployed, and cleaned applications and operating systems on thousands of users and end-devices. I've worked on deployments of simple app packages through to fully customised and scripted packages delivered by management platforms.
Driven high adoption of new technologies by training teams in new tools and delivering comprehensive onboarding materials. I've also conducted campaigns and simulations to identify areas for improvement, such as email phishing simulations.
Upgraded, replaced, and repaired laptops, desktops, smartphones, tablets, printers... the list goes on. I've worked on simple battery swaps through to full corporate multi-million-pound office refits.
Every business needs an online presence, but many people don't consider factors like hosting, ongoing maintenance, and integrations that may happen down the line with growth. I develop online solutions that scale as demand does, are easy to maintain, and integrate with other systems that you have today (...or tomorrow).
I've worked on projects where I've...
Provisioned fully managed Infrastructure and Platform as a Service in the public cloud, using industry leading tools from Microsoft Azure, AWS and Google Cloud. I've managed setups, security, DNS configurations, containers, automation, and load balancing.
Delivered complete and extendable websites that are optimized and rank well in search engines. I developed responsive, validated, and flexible websites using modern frameworks and technologies. I worked on both the front and back-end, going beyond mere development to ensure comprehensive solutions.
Built, deployed, troubleshooted, and maintained WordPress instances, both in PaaS and IaaS environments. I delivered completed WordPress websites ready for hosting and worked on existing sites by delving into theme source code, the database, and extensions to solve real problems.
Used CRM tools such as MailChimp to generate customer mailing lists, capture survey responses, and integrate marketing sign-up forms into existing websites. I created automations to generate returning customers that translated into sales.